Frequently Asked Questions

Yes — booking directly through hautevie.biz saves you Airbnb's guest service fee, which is typically 10–15% of your total. That's $200–$500+ back in your pocket on a typical weekend stay. You get the same cabin, the same experience, and direct communication with our team — at a lower price.

Absolutely. All payments are processed through Hospitable's secure, PCI-compliant booking platform with SSL encryption. We accept all major credit cards. Your payment information is never stored on our website.

Most cabins require a 2-night minimum stay. During peak weekends (holidays, spring break, fall foliage season), a 3-night minimum may apply. Check the booking widget on any cabin page for specific availability and minimums for your dates.

Yes, a refundable security deposit is held at booking. If no damage occurs, it's released within 7–14 business days after checkout. The specific amount varies by property and is shown during the booking process.

Full refund if cancelled 30 or more days before check-in. Reservations are non-refundable within 30 days of check-in. For full details, see our Cancellation & Booking Policies page.

Yes. For the largest gatherings, Arcadia and Avalon are neighboring cabins that book together as The Compound — sleeping up to 34 guests across 10 bedrooms. Several of our other cabins also sit close together. Tell us your group size and dates and we'll help you put the right combination together.

Check-in is at 4:00 PM. Check-out is 10:00 AM at The Jade, LivNLove, and Dreams & Streams, and 11:00 AM at all other cabins. Early check-in or late check-out may be available depending on the booking calendar — just ask us 1–2 days before your arrival and we'll do our best to accommodate.

All cabins feature smart lock, contactless self check-in. You'll receive a personalized entry code by text the day of check-in, along with detailed directions, Wi-Fi info, and a digital guidebook with house details and local recommendations.

Dallas/Fort Worth: ~3 hours (190 miles) via US-75 and US-69. Oklahoma City: ~3 hours via Indian Nation Turnpike. Tulsa: ~3.5 hours. Houston: ~5.5 hours. Austin: ~6 hours. Shreveport: ~3 hours. Most of our guests drive from the DFW metroplex.

No — all of our cabins are accessible via paved or well-maintained gravel roads. A standard sedan or SUV will work just fine year-round. GPS is generally reliable in the area, but we also send detailed driving directions with your booking confirmation.

Broken Bow is a year-round destination. Fall (October–November) offers spectacular foliage; spring and summer are ideal for lake activities, hiking, and enjoying the pool; and winter brings cozy cabin vibes, heated pools, and peaceful forest walks. Every season has its own charm.

Yes, every cabin has a private driveway with room for multiple vehicles. Several cabins also have space for boat trailer parking. The Avalon and Aroha feature EV chargers (Tesla-compatible) on the property.

Eight distinct luxury cabins — and nine booking options in total, since Arcadia and Avalon can also be reserved together as The Compound. Across the collection we host groups from 8 to 36 guests.

Our highest-capacity cabin is Dreams & Streams, which sleeps up to 36 guests across 7 bedrooms and 7.5 baths. For large groups who want everyone under one roof, Arcadia and Avalon also book together as The Compound — 34 guests across 10 bedrooms. Across the full collection we comfortably host groups from 8 to 36.

Every cabin has a fully equipped gourmet kitchen including a full-size refrigerator, oven, range, microwave, dishwasher, coffee maker, toaster, blender, and a complete set of cookware, dishes, utensils, and glassware. We also provide basic spices, cooking oil, coffee, and dish soap to get you started.

Yes. Hotel-quality bed linens, bath towels, hand towels, and washcloths are provided for every guest. We also supply shampoo, conditioner, body wash, and hand soap. A washer and dryer are available in every cabin for longer stays.

Yes — every cabin has high-speed Starlink Wi-Fi with more than enough speed for streaming, video calls, and remote work. Network name and password are provided in your digital guidebook at check-in.

Three of our cabins — The Jade, The Malibu, and The Aroha — have a private pool, and each is heated and available year-round, typically 83–88°F during normal operating conditions. Every cabin in the collection also has a private hot tub. There's nothing quite like a warm soak under the pines after a crisp fall hike.

The Jade has a full pickleball and basketball court plus a game room. LivNLove features a lighted sport court and dual game rooms. The Avalon, Arcadia, and Aroha each have game rooms with arcade machines and more. See our comparison table for a full breakdown.

Four physical cabins welcome dogs — The Arcadia, The Avalon, Dreams & Streams, and The Black-Beary — creating five pet-friendly booking options, since Arcadia and Avalon can also be booked together as The Compound. The rest of the collection is kept pet-free for guests with allergies. Pet details are confirmed when you book.

Yes, the primary guest on the reservation must be at least 25 years old. This policy protects both our guests and homeowners.

Our cabins are designed for family gatherings, group getaways, bachelor/bachelorette weekends, and celebrations — as long as the group stays within the stated max occupancy. Large-scale events requiring external vendors or equipment are not permitted. Quiet hours (10 PM – 8 AM) are observed out of respect for neighboring properties.

All cabins are strictly non-smoking indoors. Smoking is permitted outdoors only, away from windows and doors. A cleaning surcharge will apply if evidence of indoor smoking is found.

Text or call our guest support team anytime — we respond quickly, typically within minutes. We have local maintenance on standby to address issues during your stay. Our goal is to resolve any problem same-day so your vacation isn't interrupted.

Hochatown's main strip is minutes from all our cabins and has dozens of restaurants, breweries, and shops. The nearest full grocery store (Brookshires) is in the town of Broken Bow, about 15–20 minutes south. We include a curated list of our favorite local spots in your digital guidebook. Check out our Broken Bow Guide for more.

Beavers Bend State Park for hiking, kayaking, and trout fishing. Broken Bow Lake for boating and swimming. ATV trails through the Ouachita National Forest. Hochatown for breweries, restaurants, boutique shops, and mini golf. Horseback riding, zipline tours, and more. With heated pools and game rooms at the cabin, you'll never run out of options — rain or shine.

Yes. Every cabin has outdoor seating areas, a fire pit for evening s'mores, and a gas grill for cooking. Many cabins feature covered outdoor living spaces with Smart TVs, so you can enjoy the outdoors in any weather.